Live Webinar ProviderIQ

The 48-Hour
Problem

Your directory errors are about to go public. Find out how to stop them where they start.

Provider data errors can affect claims, compliance, and member experience. Join MDI NetworX leaders to explore how health plans can improve provider data accuracy and manage the two-business day update requirement.

DateThursday, 29 October 2026
Time2PM ET

Meet your speakers

Tilak Sharma

President & CEO, MDI NetworXlinkedin

Healthcare technology and operations leader focused on helping health plans use AI and operational intelligence to improve control, efficiency and outcomes.

Partha Bose

Chief Operating Officer, MDI NetworXlinkedin

Healthcare operations leader with 20+ years across the payer and provider ecosystem, focused on scaling delivery models and driving operational efficiency through technology.

Doug Kimball

Moderatorlinkedin

B2B technology marketing leader experienced in translating complex solutions into clear, engaging conversations that connect technology with business outcomes.

The clock is already running.

Provider rosters arrive as spreadsheets, PDFs and emails, often leaving teams to enter and validate every change by hand. Meanwhile, the regulatory clock keeps ticking.

No Surprises Act
2 business days

Issuers must update online provider directory information within two business days of receiving information from a provider.

No Surprises Act
90 days

Issuers must verify directory information at least every 90 days.

CMS Review
48.7%

Of Medicare Advantage provider directory locations reviewed had at least one deficiency.

The question is not simply how quickly provider data gets updated. It is whether your provider operations can identify, validate, route and resolve changes within the time available.

What you'll walk away with

The regulatory clock

Two-business-day updates, verification requirements and the growing visibility of provider directory accuracy.

The cost of provider data errors

How one error can affect claims, directories, network adequacy, compliance and provider relations.

The shift to intelligent operations

AI-driven intake, validation and exception handling, with people focused where judgment is needed.

One view across the provider workflow

Visibility into inventory, aging, SLAs, credentialing and audit readiness.

The proof and the path forward

Results from a live engagement and a 90-day approach to building your own business case.

Find your 48-hour gaps before a regulator does.

Join Tilak, Partha and Doug for a focused webinar on provider data accuracy, regulatory timelines and the operational model health plans need to manage them.

29 October 2026 | 2PM ET
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