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An integrated workforce analytics platform powered by AI and machine learning.
Claims Management Solutions
Reduce denials, improve first-pass rates and cut admin burden.
Quality Assurance Solutions
Integrate sampling, capacity planning, comprehensive auditing, and rebuttals.

Contact Center
Solutions

Improve First Call Resolution with AI-enhanced integration.

How It Works

Integration

Privacy & Security

Proven it will
pay for itself in
the first year.
Our integrated workspaces are designed to help you get more done, faster.
Claims Management Features
Enhance productivity, AI-powered distribution, and production planning.
Quality Assurance Features
Improve First Call Resolution, call history and cross-department integration.

Contact Center
Features

Robust error feedback, rebuttal workflow, and error trend analysis.

PLAN LIKE A PRO

The Only Workforce Analytics Platform Designed Exclusively for Payers

Transforming chaos into control with an integrated workforce analytics platform powered by AI and machine learning.

Three smart and scalable solutions design to work together with seamless precision.

CLAIMS MANAGEMENT

Our AI-powered platform revolutionizes claims, reducing admin burdens by a remarkable 10%. At that rate, our system will pay for itself in just the first year.

QUALITY ASSURANCE

An ever-adapting culture of enhancement and customizable audits with multi-level reviews that align your expectations and goals to simplify evaluations and enhancing quality.

CONTACT CENTER (CSR)

Easily find member data in call highlights for quick First Call Resolution (FCR). Configurable workflows and real-time call highlights access ensure efficient resolutions for all queries.

Everything You Need, All in One Place

Our integrated workspaces are designed to help you get more done, faster.

  • Claims Management – Enhance productivity, agility, and profitability with AI-powered workload distribution and advanced production planning and control.
  • Contact Center – Increase First Call Resolution (FCR) by combining call management and cross-departmental collaboration, with easy access to personalized call history.
  • Quality Assurance – Exclusive error feedback, robust rebuttal workflow, and exceptional error trend analysis tools are at your disposal to enhance performance and make informed decisions.

Everything You Need, All in One Place

Our integrated workspaces are designed to help you get more done, faster.

 

Claims Management – Enhance productivity, agility, and profitability with AI-powered workload distribution and advanced production planning and control.

Contact Center – Increase First Call Resolution (FCR) by combining call management and cross-departmental collaboration, with easy access to personalized call history.

Quality Assurance – Exclusive error feedback, robust rebuttal workflow, and exceptional error trend analysis tools are at your disposal to enhance performance and make informed decisions.

Schedule a Strategy Session

Discover how InsightPro can help you manage your workforce with a first-of-its-kind analytics platform developed for payers of every size.

Supercharge your productivity with workload automation.

 

Imagine the time you’ll save every day with automatic task and resource allocation. Our Quick Inventory Management and Automated Workload Distribution will help you maintain accuracy and efficiency.