InsightPro Demo
Link one
Link one
Link one
Link one
An integrated workforce analytics platform powered by AI and machine learning.
Claims Management Solutions
Reduce denials, improve first-pass rates and cut admin burden.
Quality Assurance Solutions
Integrate sampling, capacity planning, comprehensive auditing, and rebuttals.

Contact Center
Solutions

Improve First Call Resolution with AI-enhanced integration.

How It Works

Integration

Privacy & Security

PLATFORM CAPABILITIES

Accuracy and Analytics
Management Tools
Workforce Strategy
Workload Organization
Proven it will
pay for itself in
the first year.
Contact Us
Our integrated workspaces are designed to help you get more done, faster.
Claims Management Features
Enhance productivity, AI-powered distribution, and production planning.
Quality Assurance Features
Improve First Call Resolution, call history and cross-department integration.

Contact Center
Features

Robust error feedback, rebuttal workflow, and error trend analysis.

SMART SOLUTIONS, POWERFUL RESULTS

Access Remote Monitoring tools to Optimize Employee Productivity and Performance

Contact Us for a Quote

Get Quote

CLAIMS MANAGEMENT

Simplify claims management through inventory tracking, auto task assignment, KPI monitoring, streamlined production planning, and comprehensive KPI dashboard insights.

  • KPI Based Dashboards
  • Training Need Analysis
  • Production Planning & Control
  • Production Forecasting
  • Inventory Management
  • Activity Tracker
  • Work Distribution
  • Target Management
  • Idle Time and Break Tracking
  • Real-Time Notifications
  • Block User
  • Check Run and Stop Loss
  • User Management

QUALITY ASSURANCE

Enhance quality with diverse sampling, capacity forecasting, rule-based audits, multi-level audit and rebuttal workflows, and comprehensive KPI dashboards with analytics.

  • KPI Based Dashboards
  • Training Need Analysis
  • Work Distribution
  • Criteria based Audit
  • Audit the Auditor
  • Real-time Error Feedback
  • Query Resolution / SME Support
  • Rebuttal Management
  • User Management
  • Error Trend Analysis
  • Capacity Planning
  • Inventory Management
  • Sampling

CONTACT CENTER (CSR)

Boost customer service efficiency with Quick Views, Quick Actions, and integrated workflows to improve FCR, reduce AHT, and minimize ACW.

  • Block User
  • Call Reason
  • Efficient Workflow
  • Call Kick-off
  • General Notes
  • HIPAA Verification
  • Idle Time and Break Tracking
  • KPI Dashboards
  • Member Landing Page
  • Quick Reference
  • Real-time Query Resolution
  • Real-time Warnings
  • Search Transaction
  • Training Need Analysis
  • View Call Highlights
  • Work Summary
  • User Management

ENTERPRISE

Achieve a competitive advantage by integrating diverse modules such as claims, correspondence, and customer care with customized workflows, third-party integrations, advanced analytics, and real-time reporting.

We will collaborate with you to create a personalized and tailored SaaS pricing model that aligns precisely with your specific requirements and preferences.

Contact Us for a Quote

Get Quote
Getting Started
Plans & Discounts
Private & Secure
How does the free trial work?

Given our commitment to providing customized solutions tailored to each customer’s specific needs, offering a standard free trial version is not within our current framework. However, we do offer personalized demonstrations and consultations to illustrate how our platform can precisely align with your business operations. Feel free to reach out to our team for a customized walkthrough of our capabilities.

What do I get with a paid plan?
Our paid plans are designed to be as flexible as your business requires. They are tailored to incorporate the specific features and customization that best suit your operations. This means you get a solution that directly addresses your unique needs, whether it’s advanced work distribution, specialized auditing criteria, real-time error feedback, or any other capability that enhances your operational efficiency. Our goal is to provide you with a comprehensive solution that maximizes the benefits for your specific business.
Are there add-ons available?
Certainly. We provide a variety of add-ons tailored to meet your specific needs. Our pricing is in accordance with the customized business requirements that have been signed and agreed upon. Add-ons can be included at any stage for an additional fee.
Can I request a demo or trial before purchasing?
Given our commitment to providing customized solutions tailored to each customer’s specific needs, offering a standard free trial version is not within our current framework. However, we offer personalized demonstrations and consultations to illustrate how our platform can precisely align with your business operations. Feel free to contact our team for a customized walkthrough of our capabilities.
What is included in the pricing?
The standard InsightPro pricing typically includes access to core features such as work assignment, work distribution, workflow management, production planning and control, stratified sampling, quality workflow, rebuttal management, notifications and warnings, reporting, and dashboards. Additional features such as email integration, fax integration, premium support, or advanced customization options may be included or available as add-ons.
How is pricing calculated?
Pricing for InsightPro is typically based on the number of users and records/documents per member per month, the level of customization required, and any additional features or integrations needed.
Are there any additional costs associated with the price?
Additional costs may apply for add-on features, integrations with third-party applications, and premium support packages.
Do I have to sign a long-term contract?
No, there is no need for a long-term commitment. You can choose the contract term based on your customization needs, giving you the flexibility to select the best option for your business.
Is support included in paid plans?
Yes, support is incorporated into our paid plans during designated hours. If you require additional support beyond the designated hours, you have the convenient option of purchasing it as an add-on. The above option ensures that your business receives the necessary level of assistance while offering flexibility to tailor the support required to align with your needs. To purchase additional support or discuss support requirements, email us at info@mdinetworx.com.
Do you offer monthly payment plans on any of your packages?
Yes, we do offer monthly payment plans. This provides you with flexibility in managing your expenses while still benefiting from our comprehensive solutions. Email info@mdinetworx.com to discuss pricing options.
Are any discounts available for long-term contracts or large user numbers?
Certainly! Depending on the level of customization and the duration of service you require, we offer tailored pricing and discount plans. Email info@mdinetworx.com to discuss pricing options.
How do I know my data is secure?
The security of your data is our utmost priority. We employ a range of security measures to protect your data, including encryption, access controls, regular security audits, and compliance with data protection regulations such as GDPR or CCPA. Additionally, our organization holds certifications in various industry-leading security protocols, including HIPAA cloud, HiTrust, SOC1, SOC2, and ISO27001. These certifications serve as a testament to our steadfast dedication to protecting your data and maintaining the highest standards of security and compliance in the industry.