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An integrated workforce analytics platform powered by AI and machine learning.
Claims Management Solutions
Reduce denials, improve first-pass rates and cut admin burden.
Quality Assurance Solutions
Integrate sampling, capacity planning, comprehensive auditing, and rebuttals.

Contact Center
Solutions

Improve First Call Resolution with AI-enhanced integration.

How It Works

Integration

Privacy & Security

Proven it will
pay for itself in
the first year.
Our integrated workspaces are designed to help you get more done, faster.
Claims Management Features
Enhance productivity, AI-powered distribution, and production planning.
Quality Assurance Features
Improve First Call Resolution, call history and cross-department integration.

Contact Center
Features

Robust error feedback, rebuttal workflow, and error trend analysis.

ENHANCE EFFICIENCY AND REDUCE COSTS

An AI-powered Quality Assurance Solution That is Right on the Money

The integration of sampling, capacity planning, comprehensive auditing, rebuttal capabilities, and error feedback just to name a few.

ENSURE QUALITY

Adaptive Quality Tools Tailored to Control Your Unique Pain Points

If you can identify your targeted issues, then we can solve them using capacity planning, quality sampling, and work allocation capabilities.

Optimized Capacity Planning

Ensure efficient and balanced resource allocation to optimize utilization and improve workload distribution.

High-Precision Sampling

Varied sampling techniques are designed to improve efficiency and ensure processes meet or exceed standards.

Automatic Work Allocation

Boost productivity, improve quality, and increase team satisfaction with adaptive workflows.

Schedule a Strategy Session

Unlock workforce management excellence with InsightPro's innovative analytics platform for payers of all sizes.

YOUR SOLUTIONS, YOUR WAY

An Ever-Adapting Culture of Ongoing Enhancement

Customizable audits and multi-level reviews align with your expectations and goals.

Simplified Evaluations

Address issues quicker, improve resource allocation, and foster a culture of continuous quality improvement.

Advanced Quality Audits

Reduce risk, optimize processes, and enhance customer satisfaction using criteria-based audits.

Multi-Level Reviews

A robust and collaborative evaluation process that teams up with quality control and KPI-based insights.

IT’S A QUALITY REVOLUTION

Redefine Success with 30% Faster Rebuttals and 20% Fewer Errors

Exclusive error feedback, robust rebuttal workflows, and exceptional error trend analysis tools.

Real-Time Error Feedback

Enhance performance by promoting immediate issue resolution, accuracy, consistency, and data-driven insights.

Rebuttal Workflow

Promote accountability, learning, and employee development through continuous workflow improvements.

Error Trend Analysis

Make informed decisions based on the tracking of error trends to increase success and competitiveness.