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An integrated workforce analytics platform powered by AI and machine learning.
Claims Management Solutions
Reduce denials, improve first-pass rates and cut admin burden.
Quality Assurance Solutions
Integrate sampling, capacity planning, comprehensive auditing, and rebuttals.

Contact Center
Solutions

Improve First Call Resolution with AI-enhanced integration.

How It Works

Integration

Privacy & Security

PLATFORM CAPABILITIES

Accuracy and Analytics
Management Tools
Workforce Strategy
Workload Organization
Proven it will
pay for itself in
the first year.
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Our integrated workspaces are designed to help you get more done, faster.
Claims Management Features
Enhance productivity, AI-powered distribution, and production planning.
Quality Assurance Features
Improve First Call Resolution, call history and cross-department integration.

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Features

Robust error feedback, rebuttal workflow, and error trend analysis.

REAL-TIME MONITORING

Effortlessly Observe Team Activities and Productive Work Routines

Home » Capabilities » Real-time Workforce Monitoring

Real-time Workforce Monitoring

Effortlessly observe team activities as they happen, ensuring productive work routines. Instantly gauge user availability for interruptions, promoting task-focused interactions. Visualize usage patterns via individual or group-based computer charts.

  • Real-time Activity Monitoring enables instant viewing of team members’ activities to ensure healthy work patterns within the healthcare context and verify compliance.
  • With Seamless Availability Check, you can identify real-time user availability for work tasks, minimizing disruptions in healthcare workflows and communication.
  • Proactive Break Management involves regular activity monitoring to promote breaks and reasonable work hours, preventing burnout among healthcare professionals.
  • Customize Information Display to show personalized details like user names, applications, URLs, and usage duration, offering specialized insights for healthcare operations.
  • Visualize Work Patterns through charts that analyze computer usage by individuals or groups, enhancing healthcare team coordination and optimizing task allocation.