An integrated workforce platform powered by AI and machine learning. See all solutions.

Claims Management Solutions
Reduce denials, improve first-pass rates and cut admin burden.
Quality Assurance Solutions

Integrate sampling, capacity planning, comprehensive auditing, and rebuttals.

Contact Center
Solutions

Improve First Call Resolution with AI-enhanced integration.

How It Works

Integration

Privacy & Security

Proven it will
pay for itself in
the first year.

Our integrated solutions are designed to help you get more done. See all features.

Claims Management Features
Enhance productivity, AI-powered distribution, and production planning.
Quality Assurance Features
Robust error feedback, rebuttal workflow, and error trend analysis.

Contact Center
Features

Improve First Call Resolution, call history and cross-department integration.

We’re here to support you.

By bridging gaps between analytics, workforce strategy, and workload management, InsightPro enhances inter-departmental communication and collaboration. This holistic approach enables payers to deliver higher-quality service, reduce errors, and streamline operations.

Too many tasks and not enough time.

Comprehensive insights into key metrics like workload, efficiency, and resource allocation as well as personalized suggestions to help balance productivity. Weekly coaching insights and tailored guidance can help you uncover opportunities for strategic improvements and foster better work habits.

Inability to quickly address and resolve issues.

By monitoring productivity and efficiency, our insights help you motivate your team by balancing creative thinking and professional growth with productivity. Our tools aim to reduce distractions and improve focus habits, enhancing overall efficiency and task engagement.

Don’t know how much time is unproductive.

By monitoring productivity and efficiency, our insights help you motivate your team by balancing creative thinking and professional growth with productivity. Our tools aim to reduce distractions and improve focus habits, enhancing overall efficiency and task engagement.

Overlooking areas for growth and improvement.

We provide crucial insights into efficiency, risk mitigation, and workflow optimization. Our platform identifies bottlenecks and streamlines workflows with real-time insights to help you make proactive adjustments and provide tailored coaching.

Schedule a Strategy Session

Discover how InsightPro can help you manage your workforce with a first-of-its-kind analytics platform developed for payers of every size.