SMART SOLUTIONS, POWERFUL RESULTS

Access Remote Monitoring tools to Optimize Employee Productivity and Performance

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CLAIMS MANAGEMENT

Simplify claims management through inventory tracking, auto task assignment, KPI monitoring, streamlined production planning, and comprehensive KPI dashboard insights.

  • KPI Based Dashboards
  • Training Need Analysis
  • Production Planning & Control
  • Production Forecasting
  • Inventory Management
  • Activity Tracker
  • Work Distribution
  • Target Management
  • Idle Time and Break Tracking
  • Real-Time Notifications
  • Block User
  • Check Run and Stop Loss
  • User Management

QUALITY ASSURANCE

Enhance quality with diverse sampling, capacity forecasting, rule-based audits, multi-level audit and rebuttal workflows, and comprehensive KPI dashboards with analytics.

  • KPI Based Dashboards
  • Training Need Analysis
  • Work Distribution
  • Criteria based Audit
  • Audit the Auditor
  • Real-time Error Feedback
  • Query Resolution / SME Support
  • Rebuttal Management
  • User Management
  • Error Trend Analysis
  • Capacity Planning
  • Inventory Management
  • Sampling

CONTACT CENTER (CSR)

Boost customer service efficiency with Quick Views, Quick Actions, and integrated workflows to improve FCR, reduce AHT, and minimize ACW.

  • Block User
  • Call Reason
  • Efficient Workflow
  • Call Kick-off
  • General Notes
  • HIPAA Verification
  • Idle Time and Break Tracking
  • KPI Dashboards
  • Member Landing Page
  • Quick Reference
  • Real-time Query Resolution
  • Real-time Warnings
  • Search Transaction
  • Training Need Analysis
  • View Call Highlights
  • Work Summary
  • User Management

ENTERPRISE

Achieve a competitive advantage by integrating diverse modules such as claims, correspondence, and customer care with customized workflows, third-party integrations, advanced analytics, and real-time reporting.

We will collaborate with you to create a personalized and tailored SaaS pricing model that aligns precisely with your specific requirements and preferences.

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Getting Started

Plans & Discounts

Private & Secure

How does the free trial work?

Given our commitment to providing customized solutions tailored to each customer’s specific needs, offering a standard free trial version is not within our current framework. However, we do offer personalized demonstrations and consultations to illustrate how our platform can precisely align with your business operations. Feel free to reach out to our team for a customized walk through of our capabilities.

What do I get with a paid plan?

Our paid plans are designed to be as flexible as your business requires. They are tailored to incorporate the specific features and customization that best suit your operations. This means you get a solution that directly addresses your unique needs, whether it’s advanced work distribution, specialized auditing criteria, real-time error feedback, or any other capability that enhances your operational efficiency. Our goal is to provide you with a comprehensive solution that maximizes the benefits for your specific business.

Are there add-ons available?

Certainly. We offer a range of add-ons that can be used to your specific needs. Some are included as part of our packages, while others may be available for an additional fee. This way, you can customize your plan to perfectly align with your business requirements.

Is support included in paid plans?

Yes, support is indeed included in our paid plans during specific hours. For additional support beyond the included hours, it can be conveniently purchased as an add-on to ensure your business receives the level of assistance it requires. This way, you have the flexibility to tailor your support to match your specific needs.

Do you offer monthly payment plans on any of your packages?

Yes, we do offer monthly payment plans. This provides you with flexibility in managing your expenses while still benefiting from our comprehensive solutions. You can choose the payment plan that aligns best with your business’s financial structure and operational needs.

Do I have to sign a long-term contract?

No, there’s no requirement for a long-term commitment. We offer flexible payment options, including monthly plans and pay-per-transaction models, ensuring you have the freedom to choose what works best for your business.

Am I eligible for any discounts?

Certainly! Depending on the level of customization and the duration of service you require, we offer tailored benefits that will be seamlessly integrated into your plan. This ensures that you receive the best value for your investment.

How do I know my data is secure?

Rest assured, we take data security very seriously. Our organization is certified in a range of industry-leading security standards including HIPAA cloud, HiTrust, SOC1, SOC2, and ISO27001. These certifications testify to our unwavering commitment to safeguarding your data and upholding the highest industry standards in security and compliance. Your data’s security is our top priority.