Link one
Link one
Link one
Link one
An integrated workforce analytics platform powered by AI and machine learning.
Claims Management Solutions
Reduce denials, improve first-pass rates and cut admin burden.
Quality Assurance Solutions
Integrate sampling, capacity planning, comprehensive auditing, and rebuttals.

Contact Center
Solutions

Improve First Call Resolution with AI-enhanced integration.

How It Works

Integration

Privacy & Security

Proven it will
pay for itself in
the first year.
Our integrated workspaces are designed to help you get more done, faster.
Claims Management Features
Enhance productivity, AI-powered distribution, and production planning.
Quality Assurance Features
Improve First Call Resolution, call history and cross-department integration.

Contact Center
Features

Robust error feedback, rebuttal workflow, and error trend analysis.

It employs accurate forecasting, streamlined work distribution, workflow automation, and meticulous capacity planning to ensure seamless resource utilization and elevate delivery outcomes. By assessing processes through various KPI parameters and ranking them based on importance, users can make timely delivery decisions based on recommendations and forecasts for resource, volume, and time impacts. It also automates work distribution tasks based on process requirements and resource capabilities, tracking resource skillsets and uncovering capacity utilization for efficient demand fulfillment.