We’re here to guide you through each solution.
Let’s work together to overcome these challenges, improve efficiency, and deliver exceptional care.
Claims Management
Our AI solution addresses up to 80% of claims processing problems and inquiries, significantly reducing administrative tasks and speeding up processing times.
InsightPro offers key features designed to streamline claims management, including inventory tracking, auto task assignment, KPI monitoring, and optimized production planning.
- KPI-based Dashboards
- Idle Time and Break Tracking
- User Management
- Activity Tracker
- Work Distribution
- Optimized Workflow
- Production Planning and Control
- Real-time Query Resolution
- Target Management
- Training Need Analysis
- Block User
- Block Claims
- Check Run and Stop Loss
- Real-time Notifications
- Auto Triaging / Deep Learning
- Production Forecasting
- Inventory Management
Quality Assurance Management
Our AI solution revolutionizes quality assurance management by providing 30% faster rebuttals with 20% fewer errors, ensuring guaranteed quality.
Stay ahead in the ever-changing healthcare landscape with InsightPro’s powerful, AI-driven features such as sampling, capacity planning, comprehensive auditing, rebuttal capabilities, real-time error feedback, and more.
- Error Trend Analysis
- KPI-based Dashboards
- Sampling
- Audit the Auditor
- Criteria-based Audit
- User Management
- Capacity Planning
- Work Distribution
- Real-time Error Feedback
- Query Resolution / SME Support
- Training Need Analysis
- Rebuttal Management
- Inventory Management
Contact Center Management
Enhance the quality and personalization of your customer interactions with our AI-powered contact center management solutions.
Our comprehensive suite of features, including activity tracking, KPI dashboards, call categorization, and call highlight reviews, ensures that members and providers receive a seamless and satisfying experience.
- KPI Dashboards
- Idle Time And Break Tracking
- User Management
- Efficient Workflow
- Quick Reference/Actions/Views
- Work Summary
- Real-time Query Resolution
- General Notes ACW Notes
- Call Reason
- Member Landing Page
- HIPAA Verification
- Training Need Analysis
- View Call Highlights
- Block User
- Search Transaction
- Call Kick-off
- Real-time Warning and Notifications
Schedule a Strategy Session
Discover how InsightPro can help you manage your workforce with a first-of-its-kind analytics platform developed for payers of every size.