A Workforce Analytics Platform Built Specifically for Payers

InsightPro is the first-of-its-kind AI/ML enabled workforce management platform that helps payers improve operational efficiencies.

A platform built exclusively for payers that integrates claims processing, quality assurance, training and a robust contact center all powered by AI/ML.

Schedule a Strategy Session

Unlock workforce management excellence with InsightPro's innovative analytics platform for payers of all sizes.


Reduce the Cost of Operations and Build a Modern Workforce

With our advanced AI-driven analytics, resource allocation becomes a breeze as you gain valuable insights and predictive capabilities. OR leverage the full potential of our state-of-the-art technology to seamlessly navigate the ever-changing dynamics of your workforce.


Our AI solution can resolve up to 80% of your claims processing problems and inquiries.

Quality Assurance

Capacity planning, sampling and work allocations target your issues and ensure efficiency.

Contact Center

Our AI-enhanced call center solution dramatically increases First Call Resolution (FCR).

Smart Tech = Smart Teams

InsightPro is the first-of-its-kind AI/ML enabled workforce management tool that empowers leaders, fosters team collaboration, and revolutionizes payer operations with its cutting-edge features and advanced capabilities.


Over 20 years of experience as a trusted business management services partner.

InsightPro is developed and maintained by MDI NetworX. Our products are a strategic investment in operational efficiency for payers.

Team Productivity

Workforce Planning

Real-time Monitoring

Workforce Optimization

U.S. Based and Globally Backed

Deep expertise in healthcare working in partnership with leading payers, TPAs, and health systems.

Schedule a Strategy Session

Discover how InsightPro can help you manage your workforce with a first-of-its-kind analytics platform developed for payers of every size.